Skip to main content

Frequently Asked Questions

To prepare for your move-in, we will paint and clean the home. Additionally, the carpet will undergo cleaning, and a maintenance inspection will be conducted before your move-in date.

Yes! There is a Maintenance Tech on site, plus an on-site Caretaker.

If you need a repair, you can go on the Resident portal or call/email/text the leasing office.

We aim for same-day repairs when feasible via our Maintenance Tech, and also have vendors on-call for repairs.

No, only if the resident prefers to be present. Repairs are during business hours.

There is an on-call emergency service charge of $250 lock-out fee (after-hours). If, during office hours, the leasing office can provide access at no charge

There are no restrictions on wall hanging. Note: Excessive patchwork needed at move-out may incur a painting charge.

We offer on-site staff (Management + Maintenance), 1st floor retail, outdoor pool and sundeck w/ grilling stations and fire pit, a club room, conference room, fitness center, and yoga studio, underground heated parking, and LuxerOne package lockers.

Yes, there is parking available! There is an outdoor surface lot plus underground heated parking.

We have full-size washer/dryer included in each apartment home.

Yes! We allow up to two (2) pets per home.

There is a $300 1-time non-refundable fee, $200 (dog) $300 (cat) refundable deposit, plus a monthly pet fee ($50/dog, $25/cat)

There are breed and weight restrictions: dogs up to 80 lbs. Please call for more details. 

There is an on-site pet potty station and plenty of nearby walking trails 

All kitchen appliances included, plus washer/dryer, plus HVAC furnace/AC

All apartments are unfurnished and ready for your decorating touch! We partner with Cort Furniture Rentals and can assist with furnishing your new home.

Yes! Our lease terms start at 3-months to 17-months

Yes, we offer Corporate leases!

Yes! We also offer the LuxerOne package lockers for your convenience.

The fitness center is open 24/7

There are free weights, a treadmill, a stationary bicycle, barbell sets, rowing machine, an elliptical machine, squat rack, yoga straps and mats.

Quite Hours range from 10 PM to 7 AM daily. Club Room until midnight.

There is no charge for tours, ever! In-person and virtual tours are available

Appointments or walk-ins are always welcome!

The on-site management and leasing teams are accessible during business hours, and emergency answering services are available as well

Via our website: or you may complete a paper application in--person via the leasing office

 Typical processing time take about 48-hours

 Budget wisely, determine your needs (parking, pets, amenities, etc.), calculate monthly utility average costs, tour apartment community in-person and read online reviews!

You can pay your rent via the resident portal (online), personal check, or secured funds (money order or bank cashiers check)

You can pay online via our resident portal, RentCafe (app available for iPhone/Android). Residents may also set up automatic payments via their banking institution.

Yes, residents must carry renter's insurance with liability limits of $100,000.00 minimum. We partner with ResidentShield insurance company.

The leasing office will set-up your water/sewer/trash/electric/gas service. 

You are welcome to use either Comcast/Xfinity, Quantum Fiber (fka Century Link), US Internet

Current resident referrals receive a rent credit!

Guests are welcome and are the responsibility of the resident. There is guest parking both outside, in front and underground upon request.

The prices are built according to your needs, and you can choose which lease length works best for you!

There will be a new deposit required for the new apartment and the previous deposit will be refunded per the policy within 21 days.

Generally speaking, there is a two month notice period and a fee equal to the amount of two month's rent.

Yes, there is public transportation within proximity of the building!

The Ridgedale Mall is nearby!

We are in the Wayzata School District.

It is 6.2 miles to Bryant Lake Dog Park.

Yes, there is a Minnetonka trail map available online.

Residents can shop at Target, Lunds & Byerly's and the Ridgedale Mall across the street!

Caribou Coffee is located on the first floor of the building!

We are located just South of 394, West of 169 and East of 494 next to the Ridgedale Mall.

The nearest cross street is Plymouth Road and Cartway Lane

Didn't find an answer?

Our team is always ready to answer your questions.